In layman’s terms Voice over Internet Protocol (VoIP) is making phone calls over the Internet.  We could spend ages explaining how this technology works, however we think that time is probably better spent looking at the benefits.  After all, you don’t have to know about all the cables and infrastructure necessary to make your landline work, you just know that it does!

Essentially, using VoIP phones will cut your telecommunication costs and improve efficiency.  IDN can replace your ailing analogue phone system or upgrade your existing Internet telephony service with a cutting edge VoIP solution – it can do so much more than ordinary telephone networks.  In practice, this service can be as simple as making an ordinary phone call or as complicated as using a large business switchboard in several countries.  It might be that you start with a simple version, then progress to a more sophisticated system once you get to grips with what it can do.

Our VoIP phone service gives you a whole host of benefits and features to improve your workplace and positively impact your bottom line:-

  • Enjoy reduced phone bills with a flat monthly fee
  • In vitro voice recognition
  • Voice menus
  • Hunt call groups
  • Voicemail-to-email services
  • Reduce multi-site costs – use our cloud-based system at all your business locations, with free calls between sites too
  • It’s simple to use and quick to set up
  • You can control your settings, users and call routing instantly online.
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