Specifically designed to ensure that issues and problems are dealt with professionally, effectively and, where possible, avoided altogether, the Integrated Data Needs Ltd (IDN) support servicesprovide a proactive fault resolution and preventative maintenance services for educational ICT systems.
We support all the main technologies in use in schools, not just equipment we supply, and will liaise with third party suppliers to deal with any warranty issues.
Our main Primary School services comprise 3 key services enabling the school to be confident that any ICT problem is
covered.
The 3 services include:-
• Technical Support Services (TSS) (Including Remote
helpdesk and visits)
• Hardware Support Services (HSS)
• Network and AV Support Services (NAVSS)
