Our Story

IDN was founded in August 2000 by Managing Director Cris Cadby, and was born initially as a network design consultancy.  From its humble beginnings, IDN now employs over 40 staff who service in excess of 300 customers.

In 2002, Jon Rose joined as a Partner to help grow the business on the installation side, enabling the company to both design & install. Then ensued an 8-year period of primarily organic growth, driven by developing technology. 

2008 saw the big step of building purchase when the company bought a 6,500sqf premises in Creech St Michael.  This investment comprises all facets of the company - head office, warehouse and manufacturing.  In 2010, to support the company’s growth, Rhys Gwillym joined as Sales Director.  Prior to this all sales had been through referral, but a more structured approach was required now.

In the same year IDN saw the opportunity to acquire a local education IT support company to add to its portfolio of services – ICT CATS.  The two companies had been working together for 18 months and there was a natural synergy.  To this day key people, originally from ICT Cats, hold pivotal positions within IDN.

IDN hit a big milestone in 2015 when it celebrated its 15th birthday with a champagne reception to thank all staff for their hard work over the years.

So …. where are we now? Well, we’ve got our heads down, working hard to continue delivering  top quality solutions and services in an ever competitive marketplace.  We are always on the look out for new and innovative ways to add value to our customers, who continue to be our No. 1 priority.

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